Privacy Policy

Privacy Policy

Your privacy and our website

We are committed to offering a website that respects our visitors’ privacy. All personal information we collect is governed by the Privacy Act and our Privacy Policy.

What personal information do we collect?

Web servers automatically collect certain information about a visit to a website, including the visitor’s Internet Protocol (IP) address. Web servers automatically log the IP addresses of visitors to their sites. This information is collected together with the name of the page you visited and the date and time of your visit.

Unless otherwise noted, we do not automatically gather any specific personal information from you. The only way we would get this information is if you give it to us. We have forms on our site to help you interact with other website users and the administrators of this website – for example, to send us an inquiry, to tell us about a privacy issue, or to make a formal complaint. We only ask for the information that we need to address your request. 

Why we collect your personal information

In the course of providing online services to Canadians through our website, we collect personal information for certain purposes. We use digital markers and web analytics to improve our site. We offer a number of online tools, such as forms for inquiries or complaints. We also use certain software to ensure the security of our website. 

If you send us an email or complete an online form, we may use your personal information to respond to you. In most cases, we will delete any personal information that we did not ask for. 

Personal information from emails or completed forms is collected according to the Privacy Act. Such information is used to provide our services to Canadians and may also be used for statistical, evaluation and reporting purposes. We do not use personal information submitted via online forms to create individual profiles.

Digital markers (including cookies)

A digital marker is a small file placed on your computer by a website that you visit. They are stored there so that the web server can remember certain pieces of information about you. This information is used by the web server during the same or another visit to the website. Examples of digital markers are “cookies” or HTML5 web storage.  

Web analytics

Web analytics is the collection, analysis, measurement, and reporting of data about web traffic and visits. This data is used to improve our website. It also helps us complete administrative tasks such as:

  • communications and information technology statistics,
  • audit and evaluation,
  • research,
  • planning and
  • reporting.

Protecting the security of our website

We use software programs to monitor network traffic and identify unauthorized attempts to change information or damage our systems. This software receives and records the IP address of the computer that has contacted our website, the date and time of the visit, and the pages visited.

Who sees your personal information

We do not disclose the information to anyone. We do not use your personal information to create individual profiles. 

In cases where services are provided by third parties such as social media platforms or mobile applications, IP addresses may be recorded by their web servers.

How we protect your personal information

Emails and other electronic methods used to communicate with us are not secure unless it specifically says so. It is not recommended that you send sensitive personal information, such as your Social Insurance Number or your date of birth, through non-secure electronic means.

Inquiring about our privacy practices

Any questions, comments, concerns or complaints you may have about the administration of the Privacy Act and privacy policies concerning our web presence may be directed to our website administrator.  You can contact them by email at admin@canadastarterpack.com

Social Media

Our use of social media serves as an extension of our web presence. Social media accounts are public and are not hosted on our servers. Users who choose to interact with us via social media should check the privacy policy of these third-party service providers and those of any applications you use to access them. 

Comments left by individuals on social media can be read by anyone. Therefore, we strongly advise you not to post any personal information – whether it is yours or not. We reserve the right to remove any comments that violate our Comment Policy or contain personal information.

Personal information that you provide us via social media is collected to capture conversations (e.g. questions and answers, comments) between us. It may be used to respond to inquiries, or for statistical, evaluation, and reporting purposes. 

Linking to third-party websites

Links to websites not under our control are provided for the convenience of our visitors. We are not responsible for the accuracy or reliability of the content. We do not offer any guarantee and are not responsible for the information found through these links. We also do not endorse these sites or their content.

Ownership and usage of content provided on this site

We put content on this website to inform users about the topics covered by the website. You may use and reproduce the materials as follows:

All website contents are copyright protected and may not be reproduced without the prior consent and approval of the owners of the website. 

Who can I contact if I have any questions about this website?

Questions about our website may be directed to our webmaster. They will either answer your question or put you in touch with the correct staff member. You can contact our webmaster at admin@canadastarterpack.com.

Date modified: 2022-7-22

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